Worldline, a European leader in payment services, adopts ISO/IEC 20125-1:2026, the world’s first international standard for the eco-design of digital services. The standard gives enterprises a practical framework to measure, reduce and manage the environmental impact of their digital operations while supporting broader ESG and net-zero strategies.

Organisations increasingly face pressure from customers, investors, regulators and procurement teams to demonstrate environmental progress. “Until now, they have lacked a consistent, internationally recognised methodology for improving the sustainability of digital services and proving measurable results to stakeholders. ISO/IEC 20125-1:2026 changes that.” – according to the press release.

“Worldline led the two-year international collaboration to develop this standard, which defines 32 eco-design practices to help organisations improve digital services efficiency and embrace digital sufficiency: building and maintaining only what is needed, prioritizing value, reducing resource use and considering a service’s entire lifecycle.” – the company said.

Sébastien Mandron, CSR Director at Worldline, said: “For the first time, enterprises have an internationally recognised framework that aligns digital transformation with sustainability objectives. The standard turns digital responsibility from a strategic aspiration into operational reality.” 

“The benefits extend beyond environmental impact. The standard provides a credible framework for responding to growing customer sustainability requirements, improving procurement credentials and demonstrating measurable ESG progress. By establishing a common language for environmental performance, it enables organisations that build digital services and those that procure them to evaluate sustainability using shared, verifiable criteria.” – the company explained.

Vincent Courboulay, co-founder and Head of the INR Academy at the Institut du Numérique Responsable, which was one of the contributing organisations to the development of the standard added: “This standard creates a shared understanding between service providers and their customers. It transforms responsible digital principles into concrete, measurable commitments that both sides can track and verify.”

ISO/IEC 20125-1:2026 is now available from ISO and national standards bodies worldwide.

Contributing organisations

The ISO/IEC 20125-1:2026 standard was developed with contributions from organisations across the public and private sectors, including CGI France, Ctrl S, Logic Consulting, GreenSpector, Institut du Numérique Responsable, Nuageo, Orange, Pole Eco-conception, Specinov, Temesis (groupe Ctrl-a), Thales, Université la Rochelle, TerraOps, VINCI Energies, reflecting a collective industry-wide commitment to sustainable digital practices.

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Worldline [Euronext: WLN] is Europe’s leading operator of critical infrastructure and payment services. With over 1.2 million customers, Worldline achieved €4bn in revenue in 2025.