Bank of Cyprus launches island’s first AI banking assistant
The Bank of Cyprus announced the launch of DANAI, the island’s first AI banking assistant, giving customers access to instant answers to everyday banking questions through its mobile application.
The new service is available from the app’s home screen and operates 24 hours a day, seven days a week, providing customers with an additional way to obtain banking information whenever they need it.
Customers can ask DANAI questions in natural language, without having to navigate different menus or sections of the app, the bank said.
George Koushis, the Bank of Cyprus’ chief technology and operations officer: “With DANAI, we are becoming the first bank in Cyprus to offer an AI banking assistant to our customers, putting artificial intelligence to practical use in everyday banking services”.
“Today’s announcement places us among the pioneers in the adoption of Agentic AI, and this is only the first step,” Koushis added.
More details here: Meet DANAI, the AI-based digital assistant of Bank of Cyprus
