Executive Board Member and Head of Retail Banking – ING Bank Romania
A banking leader with more than two decades’ experience at market leaders and challengers across Europe.
As Executive Board Member and Head of Retail Banking for ING Bank Romania, I lead its strategic and commercial operations, supporting its position as the country’s most loved bank, and a strong growth trajectory.
This follows six years with BCR Erste in Bucharest, supporting the growth of its retail business and leading the digital transformation of its commercial value proposition , and with Piraeus Bank in Bucharest, growing the Private Individuals business during a period of significant organizational change.
Her expertise includes:
– Sustainable business growth – setting and leading strategies in partnerships with senior leaders. Deep experience across a wide range of market conditions and high-profile corporate development initiatives.
– Customer experience – transforming banking institutions into customer-centric, omnichannel industry leaders, with essential know-how to lead major digitalization, process automation and simplification initiatives.
– Cross-functional leadership – building high-performing cross-functional teams, attracting, developing and retaining talent. Experienced people leader through periods of change and crisis.
