Head of Digital & Contact Center @ BCR
I’m a 15-year Banking professional, highly experienced in mastering Digital to connect People with Banking.
With a strong knowledge on the Digital Transformations in Banking, I run the evolution from outdated digital platforms and old ways of working to new, modern, state of the art platforms, in a highly agile delivery setup.
With a very customer-oriented mindset and customer care experience, I value and take care of the happiness of our customers.