Anca NutiuAnca Nutiu is a strategic development leader with over 26 years of activity in the Retail Banking Industry, with a vast experience in transformational projects towards digitalization and customer centric approach.
Currently serving as the Executive Director of Retail Customers Value Management at BRD Groupe Société Générale, Anca is well known for a deep commitment to innovation with high standards for customer experience and ESG principles.
Passionate about exceeding customer satisfaction in an era of digitalization and omnichannel environment, she has spearheaded major initiatives, from segmentation and value proposition creation to personalized approach through AI and ML models, aligning business growth ambitions with a strong ethic towards customer and environmental responsibility.