In his annual letter to shareholders, JPMorgan Chase CEO Jamie Dimon has singled out the \u201ecritical impact\u201d of AI and the \u201eessential\u201d importance of migration to the cloud.<\/p>\n
“Since the firm first started using AI over a decade ago, and its first mention in my 2017 letter to shareholders, we have grown our AI organization materially. It now includes more than 2,000 AI\/machine learning (ML) experts and data scientists.<\/em><\/p>\n We have been actively using predictive AI and ML for years \u2014 and now have over 400 use cases in production in areas such as marketing, fraud and risk \u2014 and they are increasingly driving real business value across our businesses and functions. We\u2019re also exploring the potential that generative AI (GenAI) can unlock across a range of domains, most notably in software engineering, customer service and operations, as well as in general employee productivity. In the future, we envision GenAI helping us reimagine entire business workflows. (…)<\/em><\/p>\n “We invested approximately $2 billion to build four new, modern, private cloud-based, highly reliable and efficient data centers in the United States (we have 32 data centers globally). To date, about 50% of our applications run a large part of their processing in the public or private cloud. Approximately 70% of our data is now running in the public or private cloud.<\/em><\/p>\n By the end of 2024, we aim to have 70% of applications and 75% of data moved to the public or private cloud. The new data centers are around 30% more efficient than our existing legacy data centers. Going to the public cloud can provide 30% additional efficiency if done correctly .”<\/em><\/p>\n